CQC Statement

Theme 4 – Leadership: Learning, improvement and innovation 

We statement

We focus on continuous learning, innovation and improvement across our organisation and the local system. We encourage creative ways of delivering equality of experience, outcome and quality of life for people. We actively contribute to safe, effective practice and research.

LAMBETH LOCAL INFORMATION

Adult Social Care Appeals Guidance (opens as a pdf)

Adult Social Care Complaints Procedure (opens as a pdf)

Compliments and Complaints (Lambeth Council website)

Amendment April 2026: Updated versions were added of:

Adult Social Care Appeals Guidance

Adult Social Care Complaints Procedure